Managing People Online Course

( Per Course )

30th July 2018

Third Level


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SmartAds Description

The fully online course is designed to equip participants with the essential people management knowledge and skills they need take up a new challenge or explore new opportunities with confidence. We’ve combined our academic knowledge with our broad scope of management experience to deliver course content that is based on proven, best in class management theory that is also very practical and relevant.



Who is this course for?

This people management eLearning course is designed for the busy professional who finds it difficult to set aside time for personal development. It is particularly valuable to people who have been promoted recently or are considering going for promotion to a position that will require them to manage individuals or teams.


What you’ll learn

Develop the personal and professional skills needed for effective people management.


Off-the-shelf eLearning

Managing People is also available for organisations to host on their existing learning management system (LMS). Our flexible pricing structure makes it suitable for both large and small organisations.

Course Details

This intensive course equips you with the personal and professional people management skills to get the best from your people and teams. It covers essential concepts, tools and models in the areas of:


  • Managing Performance
    • Understanding factors affecting performance
    • Setting goals in KRAs
    • Identifying and supporting good performance
    • Managing poor performance
  • Conflict Management
    • Causes (of conflict)
    • Types (of conflict)
    • Tools to resolve conflict
    • Pre-empting and preventing conflict
  • Coaching
    • Coaching as a management style
    • Advantages and benefits of coaching
    • Principles of coaching
    • Coaching processes
  • Managing Teams
    • Stages of team development
    • Developing effective teams
    • Managing teams
    • Optimising team performance
  • Policies and Procedures
    • Managing employee grievances
    • Handling discipline
    • Dignity and respect in the workplace
  • Presentation Skills
    • Planning; objective, structure, content.
    • Delivery; medium, audience, body language


The course runs several times each year with general and healthcare specific courses. It is also available for organisations to run for their staff. For the course timetable check out


For information on healthcare specific courses run in conjunction with the Health Management Institute of Ireland visit


For more information contact


Tagged In Education,Training,Management and #online

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